Welcome to our community! We know things can get a little overwhelming, so we made this guide to help you get started and answer common questions.
Frequently Asked Questions
Table of Contents
Have you missed Live Orientation? No worries, we have this video to catch you up to speed!
In this Orientation Video we cover:
Digital events you can (and should!) join to get the most outta your membership.
In our webinars, we’ll teach you to secure a PBS broadcast, sell sponsorships, pitch funders & more.
In our live workshops, you can submit your trailer, pitch deck, or website for our team to review. A selection of submissions will be workshopped during the workshop with specific feedback on how to make your pitching tools more effective.
You can find out about upcoming webinars in a few ways:
You only need to sign up for the public (Showcase) webinars.
Now that you are a Pro member, you will be granted access to all of the private member-only webinars, and links to join will be provided via email and can also be found in the private filmmaker Facebook community.
We will send you the link to the member-only webinar on the morning of the session. If you miss our email, check your spam or promotional folder. Or you can quickly access the link from our private Facebook community and the member-only webinar calendar in your Teachable Guides account.
After logging in to the guides, you’ll click the profile icon in the upper right-hand corner. Under ‘Edit profile,’ ensure you opt-in to “Receive instructional and promotional emails from Show&Tell.”
You can watch or rewatch our recent Webinar recordings. All Showcase Webinars and Member Only sessions are recorded and shared in the Guides On Demand under Webinar Archives and Member Only Archives.
The Guides are extensive pre-recorded video content, worksheets, templates, and community activities. The videos are viewable anytime and can be paused, fast-forwarded, and re-watched as often as you'd like. This allows you to learn the content quickly and with your schedule.
Topics include:
+ many more
Each video is generally 10-20 minutes long. You can watch and re-watch them at any time. Each video has interactive worksheets and example pdfs that you can work on at your desired pace. New courses are added weekly, and members will be invited to ongoing webinars and Q&A sessions.
You can access the guides by logging in with your email and password here.
As a member, you’ll be able to use our Virtual Event Platform to create cinematic virtual events. Sell tickets, receive donations, and collect emails.
Please follow the instructions we sent via email on how to create a virtual event account.
Missed our email? Not to worry, you can create your account here. If you need any help, please contact us at support@showandtell.film.
You have two options when it comes to your event: DIY or our team can build it for you. In either case, the cost is the same. You will need to purchase an event license for each event you host, and we recommend getting your event set up in advance to avoid any last minute stress. We have a very small team, so we cannot guarantee that we will be able to answer any customer service requests last minute.
To get started, you will log into your filmmaker dashboard and select which option works best for you.
Want to DIY? Great! We've put together a short tutorial video.
Want our team to build your event? We'd love to! Your next steps are:
No problem! You can reset your password by requesting a password reset to your email here. Still, having trouble logging in? Contact our support staff at support@showandtell.film.
Our platform is most compatible with Chrome and Safari.
We recommend checking your event a few days before it goes live. You can send it to a friend or ask our team to check it out! Remember, if the screening window hasn't started yet, the film will not be available to view.
If an attendee needs a refund, reach out to support@showandtell.film, and we can process the refund for you!
For filmmakers located in the US:
Once you’re Stripe verified, added your bank account information, and your event is active, you will receive the revenue from your event weekly on Friday.
The transaction cut-off is Wednesday, meaning your payout on Friday will only reflect the transactions made that week up until Wednesday.
The remaining funds for that week will arrive the following Friday.
For international Filmmakers:
Depending on where you’re located, account transfer times may vary. Don’t hesitate to get in touch with support@showandtell.film for more information.
As a platform for filmmakers, by filmmakers, we know how important it is to protect your film.
We use Vimeo to host all of the videos on our site. Vimeo has robust security for content uploaded to its platform, which is why we chose it to power our streaming. Read about Vimeo's security here.
We have worked with hundreds of filmmakers worldwide and have not encountered any piracy issues on our platform.
Many filmmakers choose to host private screenings by requiring attendee registration/tickets.
New PRO members are provided one complimentary event license, and each additional license is $300.
Please click “Request an Event” on your filmmaker dashboard. After you have confirmed your event is 3 weeks or more from today’s date you’ll be asked to schedule a meeting with our team to help you get started. You’ll then be asked to submit your assets prior to meeting with our team.
Please submit your film event typeform/request with your film assets to our event organizer team at least three weeks prior to when you want your event to go live.
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200+ attendees watched the 10 minute trailer
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120 individuals contributed $17,000
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150+ attendees watched the 10 minute sneak peak
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90 individuals contributed $12,000
This is where you'll connect with fellow filmmakers and the Show&Tell team to chat it up, ask for feedback, and ask any strategy questions. Don’t be intimidated, we’re all super positive and nice — no matter where in your fundraising and distribution experience you are.
Send us a quick request to join the Private Filmmaker Community here!
Once you’re approved, hop in and leave a quick post; please tell us who you are and share a little about your project.
That is a VERY good question. This is Filmmaker Community Etiquette 101.
When asking a question:
When answering a question:
We hear you! While not required, we think there are a lot of great resources and conversations in our filmmaker community. We're all about community learning, and the private Facebook Group is an excellent place for that.
If you’re new to fundraising and distribution, hosting virtual events, online learning, or want to digitally vent, head to the group for some support! Chances are, someone can relate to what you're experiencing and offer help or words of encouragement!
Still have questions? We’ve got a library of help articles on everything Show&Tell.
In a time crunch or can’t find what you’re looking for? Email support@showandtell.film.
We’re a small team, so please be patient and allow us 24 hrs to respond.